What it is
Reciprocity is the sense of obligation we feel after someone does something for us — a gift, a favor, a discount. Returning the gesture is a basic part of how people get along.
Scammers exploit it. They lead with a small, free, unsolicited "favor" so that when they ask for something in return, saying no feels rude or wrong.
How scammers use it
A "refund" that supposedly overpaid you, so you are asked to send the difference back. A free trial or gift that quietly turns into a charge. A tech "helper" who fixes a fake problem and then asks for payment or access. The opening favor exists to make the later ask feel fair.
Red flags to watch for
- An unexpected gift, refund, or favor you never asked for
- A request to "return" or "send back" part of money you supposedly received
- A free service that suddenly comes with a fee or a request for access
- Guilt or pressure if you hesitate to reciprocate
- Overpayment scenarios, especially involving checks or transfers
How to resist it
- Remember you owe nothing for a favor you did not ask for.
- Be very wary any time you are asked to send money back after an "overpayment".
- Decline unsolicited help that ends with a request for payment or account access.
What it looks like
"Our system accidentally refunded you $500 instead of $50. Please send back the extra $450 by transfer and keep $50 for the trouble."
"Good news - we already removed the virus from your PC for free. We just need you to cover the $199 software license we used."
Reading about a tactic is a start. Practice makes it stick.
ScamDrill sends safe, simulated scams so you - and the people you care about - learn to spot the real thing before it costs you.
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